Privacy Policy
This Privacy Policy explains how HELPX.AI collects, uses, and shares information when you use our services.
What Information We Collect
- Personal Data: We collect information that can identify you, such as your name, email address, and billing information when you create an account or make a purchase.
- Non-Personal Data: This is information that does not identify a specific person. We may collect data about how you use our website, such as pages visited and interactions with the site. This helps us improve our services.
How We Use Your Information
- To provide and improve our services: We use your information to deliver the services you've requested and make them better over time.
- To communicate with you: We may send you emails about your account, updates, or relevant offers. You can opt out of these at any time.
- To process payments: We use third-party services to handle payments securely. We don't store your payment information directly.
Sharing of Data
We don't sell your personal data. We may share it with:
- Trusted third-party service providers: These companies help us deliver our services (e.g., payment processing) but are not allowed to use your data for their own purposes.
- Legal authorities: We may use your information if required by law or to protect our rights.
Security
We take reasonable precautions to protect your information, including physical security measures, access controls, encryption, and regular reviews of our security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
Our services may contain links to websites not operated by us. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.
Your Rights
- Access and Correction: You can request to see the information we have about you and ask us to correct it if it's inaccurate by sending an email to support@helpx.ai.
- Deletion: You can ask us to delete your information. We will comply unless we need to keep it for legal reasons.
Changes to this Policy
We may update this policy. We'll post the changes here and notify you if they are significant.
Contact Us
If you have questions or concerns about this policy, please contact us at support@helpx.ai.
Your Customers' Rights
If you use HELPX.AI to interact with your own customers, we may process their data on your behalf. Your customers should contact you directly if they have any questions or requests about their data.